Question 1

What kind of items do you consign?

Accepted Answer

Home Again Consignments prides itself on offering a variety of fun, useful and quirky (vintage, rustic, antique, industrial, primitive, etc.) items. The very best way to get a feel for the type of items we consign is to stop in our store and take a look around. In general, we consign children's clothing, adult clothing, jewelry, shoes, handbags, accessories, home décor, household items, furniture, antiques, linens and more. We look for items in high demand, with lots of life left in them and clean!

Question 2

Do I need an appointment before bringing in items?

Accepted Answer

YES!!  We schedule our drop off appointments via phone call only.  Before scheduling please read through this Q&A and the tab titled "Consignment Contract."   After you have read all the info, please call the store to schedule an appointment to bring items in!  (269) 649-1944

Question 3

When do you accept furniture?

Accepted Answer

Please call to schedule an appointment to bring in furniture.  We also prefer you email or Facebook message us a picture so that we can pre-screen your items. 
 
Email pics to :  HomeAgainShop@gmail.com

For all other store business please call the store number:  269 649 1944

Question 4

How long is the consignment period/contract?

Accepted Answer

We consign furniture for 6 months (180 days) and ALL OTHER ITEMS for 3 months (90 days).  After the consignment period items are "expired." Expired items (that are not claimed) no longer receive a consignment split.  All monies on expired sales go directly to the store.

Question 5

What happens to my items at the end of the consignment period/contract?

Accepted Answer

At the end of the consignment period (3 months/6 months for furniture) items are "expired".  We clearance expired items in the hope that they move out the door! Eventually, we are forced to remove them from the computer system and donate them. EXPIRED ITEMS THAT ARE SOLD RECEIVE NO CONSIGNMENT SPLIT.   Consignors are always welcome to collect unsold items before they expire if they choose.

Question 6

Can I pick up my unsold items if I choose?

Accepted Answer

YES. Anytime after 30 days from the day they are priced you can pick up your unsold items. We require that you wait a minimum of 30 days to give us the opportunity to sell items that we have invested time and effort into.  But, if you want unsold items back it is imperative that you collect them before they expire! Once an item expires, it is either sold (with no consignment split) or donated, and therefore we cannot guarantee that the items are still available.  
 
Items that are picked up prior to 30 days are subject to a $20 fee per item.

Question 7

Who do you donate to?

Accepted Answer

Mostly, Goodwill.

Question 8

How much money will I make on consigned items?

Accepted Answer

All consignments are a 50/50 split (after the buyer's fee.)

Question 9

Are there items that you don’t consign?

Accepted Answer

Yes, experience has taught that there are some items that just don't sell well. For example porcelain dolls, collectible sports cards, stamp collections, collectors plates, vintage clothing, maternity clothing,  wedding dresses and formal dress attire.  This is a partial list.  Please ask specific questions regarding acceptability.

Question 10

I want to collect my unsold items.  How do I know when they are expiring (contract is ending)?

Accepted Answer

The very best way to track your items is to create an online account.  Once you are in the computer system we will send you an invite to create this account.   As soon as your items are priced you will be able to see and track them through your online account.

The date items are priced is the contract start date. 90 days after that date (180 days for furniture) is your expiration date.   Pick up your items on that day or sooner.  We DO NOT notify you of expiring/expired items. 
 
If you do not wish to create an online account you may call the store and we will assist with pricing/expiration dates.

Question 11

I do NOT want to collect my unsold items at the end of the contract, do I have to?

Accepted Answer

No, you do not have to collect unsold/expired items.

Question 12

When may I collect money due to me?

Accepted Answer

Money due to you may be collected at any time in our store, during business hours. We often have cash for payouts but at times you may receive a check.  You may also call and request a check be sent via mail.  Mailed checks are assessed a $3.00 per occurrence fee.

Question 13

What is the most helpful thing I can do when bringing in items?

Accepted Answer

Beyond a doubt having your items ORGANIZED and CLEAN is a must. If items have even a hint of smoke smell or are not clean we will refuse them. Our customers demand clean items and a clean store!

Also, please bring in all items with fresh batteries if batteries are needed to verify good working order. We need to be able to verify working condition in the store.  Taking this extra step helps us so much and will sell your items faster!!!

Question 14

Do you have shoplifters?

Accepted Answer

As in any retail establishment we do encounter shoplifting. We employ the help of numerous cameras and use specific tactics in prevention. Each consignor is responsible for insuring his/her items against theft. We do NOT reimburse for stolen items.

Question 15

How many items may I bring in when I drop off?

Accepted Answer

You may bring one (1) small sized tote (18 gallon size, or small laundry basket size) of clothing and up to four(4) totes of non-clothing items.  Large items that do not fit in a tote may be in addition to the above allowances.  Remember, preapproval on furniture items is recommended.

Question 16

How do I bring items in for consideration?

Accepted Answer

Call to schedule an appointment.  We like items brought in CLEAN plastic totes, baskets or boxes. NO GARBAGE BAGS and no clothing on hangers. All items we choose to accept will be transferred to our totes or carts so your containers will go home with you. Bulky items (art work, shelves, etc. ) may be brought in loosely.

We have a back door entrance for consignment drop offs.  Please use this door when coming for your consignment appointment.

Question 17

Is there a minimum amount of time I have to leave my items?

Accepted Answer

Yes, 30 days. Items collected prior to 30 days on the sales’ floor will incur a $20 per item fee.

Question 18

Is there a fee to consign with Home Again Consignments?

Accepted Answer

Yes, there is a $12 annual fee.  This fee is not collected but rather debited from your account at the time of your first drop off appointment in any given calendar year.

How Consignment Works